IMMA Agent responses
Supported customer-facing replies generated by a conversation agent.
Business targets 1,000 Conversation AI responses per month.
IMMA AI / USAGE & COSTS
Know what counts. Know what costs.
An AI subscription is one part of your cost. Calls, messages, models, and hosting can be measured separately.
Base AI subscription+Enabled usage & separate services+Applicable taxes
Proposed pricing — early access / enrollment pending. Exact usage rates will be disclosed against the actual billing configuration before selling.
Agent runs
A task execution, counted according to its session, event, or scheduled invocation.
A daily invocation can consume one run each day it executes.
AI call minutes
Time measured for supported Voice AI interactions; telephone charges are a separate category.
Inbound, outbound, and widget usage share the Business Voice AI allowance.
Generated content
Words, images, or other output measured according to the product’s own billing rules.
A content-generation feature may meter its output differently from an assistant chat.
Input and output tokens
Units used by a model to process supplied context and generate an answer.
Longer prompts, retrieved knowledge, and longer replies can use more tokens.
Premium executions
Separately billable workflow actions or specialized agent operations.
A paid workflow action can incur a charge even with an AI subscription.
Hosting resources
Resources used to run or serve an application, independently of generating it.
A chargeable AI Studio cloud hosting tier is separate from included generations.
Third-party activity
External API, model, search, messaging, or integration services with their own rates.
Sending an SMS or using an external model can create a separate provider charge.
TIME WINDOWS & LIMITS
Different tools.
Different counters.
Independent five-hour windows
Ask AI, AI Studio, and Creator Studio use separate rolling windows anchored to activity. They do not all reset at midnight, and unused allowance does not carry over.
Monthly agent allowances
Business targets 1,000 conversation responses, 100 shared AI voice minutes, and 100 Managed Agent runs. Scale targets 1,000 Managed Agent runs; specified other services remain subject to fair use.
When included usage runs out
Covered usage generally pauses unless supported Extra Usage has been deliberately enabled. This website does not enable Extra Usage, set a spending limit, or change a live account. Confirm the actual account settings with IMMA.
What might cost extra?
Telephone calls, SMS and other messaging, email sending, premium workflow executions, external model tokens, Flow Agents, AI Studio cloud hosting, domains, third-party APIs, and any separately sold IMMA compute. A covered AI call can still generate a separate Phone System charge.
Review included allowances ↗What you should see before paying.
✓Full recurring price and billing interval
✓Eligibility and included allowances
✓Excluded services and unit rates
✓Extra Usage state and spending controls, where supported
✓Taxes, renewal, and any commitment
✓Cancellation, refunds, and service suspension
✓Retention, deletion, and export after cancellation
These offer details are pending commercial and legal approval. No trial period, refund deadline, or cancellation notice period is invented here.