IMMA Human-governed AI
People remain accountable for important decisions and approve consequential workflows.
IMMA AI / TRUST
Useful intelligence. Human judgment.
Understand the boundaries before you connect an account, share business information, or automate a customer interaction.
OUR OPERATING PRINCIPLES
Permission first.
People throughout.
IMMA AI is a branded service direction delivered through licensed technologies and authorized IMMA tools. AI can make mistakes. People must review important outputs, decisions, and customer-facing workflows.
Verified connections
Only authorized accounts should be connected; each service needs operational verification.
Permission boundaries
Customer data access must be scoped to the right account and permissions. This page does not prove live tenant controls.
Transparent usage
Allowances and separate charges should be clear before a client pays.
Responsible automation
Define allowed actions, consent requirements, review points, and a way to stop the workflow.
Traceable work
Supported IMMA execution should use authoritative Work and Result records when implemented. Marketing pages do not create such records.
CURRENT / PLANNED
Be clear about
what is connected.
Published now
Product information, source references, comparison, rule-based guidance, and links to existing sign-in and support pathways.
Requires configuration and verification
Client-location AI entitlements, extra usage controls, supported provider integrations, and account-scoped usage records.
Not offered as a verified public connection
Private Hermes, ILM, and Live Relay workflows; unified subscription management; cross-application sign-on. Separate operational evidence and authorization are required.
Your information and AI providers.
Connected AI tools may process customer content through external providers under their terms and our applicable agreements. Share only information appropriate for the configured service. Minimize sensitive data, limit who can access it, and review provider retention and deletion terms before activation.
Use IMMA support for data-access or deletion requests, disconnection help, and incident reports. Retention, export, processors, and account access depend on the actual service configuration and approved agreements.
Before automating communication.
Customer email, calls, and texts require an operational review of applicable consent, opt-out, carrier-registration, content-rights, and marketing rules. AI-generated voice and sensitive content require particular care. This website does not launch a calling or messaging campaign.
No universal compliance certification, perfect security, zero-error AI, HIPAA readiness, or unlimited infrastructure is claimed.
Pending Legal Review
AI-specific commercial policies are being prepared.
Supplemental terms, fair use, subscriptions/cancellation, acceptable use, data processing, communications consent, security/privacy practices, and refunds/service changes need review before paid enrollment. Existing Terms and Privacy Policy remain unchanged.