Provider-documented capabilities require a qualifying account and setup. Our commercial activation and native connections are not verified by this marketing guide.
REQUIRES PAID PLANAI Assistants
A useful starting point for everyday work
Ask AI and supported productivity assistants help turn a business question or brief into a draft, plan, or next action.
For: Business owners and teams organizing their daily work.
Draft a campaign outline from an approved business brief, then review each proposed action.
Plans, costs & setup
- Plans
- Create: standard allowance. Business: higher allowance. Scale: highest supported allowance, subject to fair use.
- Usage
- Ask AI has its own five-hour usage window. Check the account for the current allowance.
- Potential extra costs
- Supported Extra Usage, model resources, and certain actions can create separate charges.
- Setup
- An eligible client location, a verified plan, user access, and appropriate business context are required.
- Human review
- Review generated information and approve changes before they affect customers or business records.
Understand usage ↗ · Read FAQs ↗AI Content
Move from a blank page to a first draft
Supported content tools assist with copy, campaign ideas, social content, and creative production. Output still needs a human editor.
For: Creators, marketers, nonprofits, and small teams preparing original communications.
Turn a product description into an email draft and three social post concepts.
Plans, costs & setup
- Plans
- Content AI is intended across Create, Business, and Scale, subject to fair use and verified product access.
- Usage
- Content and creative products can use different measures, including generated content and model resources. Creator Studio has a separate five-hour window.
- Potential extra costs
- Specialized external models, premium workflow actions, and other excluded services may be separately billed.
- Setup
- Connect the correct business location and supply content you have the right to use.
- Human review
- Check facts, copyright, branding, accessibility, and sensitive claims before publication.
Understand usage ↗ · Read FAQs ↗AI Creation Studio
Build a clearer digital presence
AI Studio and supported creation helpers assist with website concepts, landing pages, and digital experiences.
For: Businesses and creators shaping a launch, offer, or online presence.
Draft a landing page around your approved offer and review its content before deployment.
Plans, costs & setup
- Plans
- Create, Business, and Scale target different AI Studio allowances. A complete CRM subscription is not included by this page.
- Usage
- AI Studio generations use a five-hour window independent of Ask AI and Creator Studio.
- Potential extra costs
- Chargeable cloud hosting tiers, domains, external resources, and supported Extra Usage are separate from included generation.
- Setup
- Requires an eligible location and permissions. Publishing, hosting, domains, and any business software access need separate configuration.
- Human review
- Check accessibility, legal disclosures, forms, and destination links before publishing.
Understand usage ↗ · Read FAQs ↗Customer Conversation AI
Help customers find their next step
Configured customer-facing agents can handle supported conversations using your approved business information and escalation rules.
For: Businesses with repeat questions, service inquiries, or customer support needs.
Answer a service-hours question and hand an exception to a team member.
Plans, costs & setup
- Plans
- Create: no included responses. Business: 1,000 responses per month. Scale: covered supported usage subject to fair use.
- Usage
- Conversation AI agent responses are measured separately from internal assistant chats and optimizer messages.
- Potential extra costs
- Supported Extra Usage can be separately charged; messaging transport and other provider services may also have fees.
- Setup
- Requires an eligible paid tier, configured channels, approved knowledge, testing, and human handoff instructions.
- Human review
- Set boundaries for offers, promises, sensitive information, and escalation to a human.
Understand usage ↗ · Read FAQs ↗Voice AI
Prepare a responsible AI phone experience
Voice AI can support inbound, outbound, and web-widget interactions where the service, channel, and required permissions are configured.
For: Service businesses evaluating call handling or guided voice interactions.
Provide approved information during an inbound call and route a sensitive request to staff.
Plans, costs & setup
- Plans
- Create: no included minutes. Business: 100 shared Voice AI minutes per month. Scale: supported Voice AI subject to fair use.
- Usage
- Inbound, outbound, and widget sessions share the Business monthly minute allowance. Voice Prompt Optimizer has its own allowance.
- Potential extra costs
- Phone System charges remain separate on every tier. Supported usage beyond an allowance may add AI charges if Extra Usage is enabled.
- Setup
- Needs a configured voice service, tested routing, business permissions, and an operational review of consent and communication requirements.
- Human review
- Review disclosure, consent, opt-outs, escalation, and the scope of any outbound communication before activation.
Understand usage ↗ · Read FAQs ↗Reviews AI
Respond with more context and consistency
Review-response assistance can help draft or deliver appropriate replies within configured reputation workflows.
For: Businesses maintaining customer feedback and public reputation.
Prepare a respectful response to a review for a team member to verify.
Plans, costs & setup
- Plans
- Create: no included usage. Business and Scale: supported Reviews AI subject to fair use.
- Usage
- Review-response activity is separate from Conversation AI and Voice AI allowances.
- Potential extra costs
- Usage outside a covered plan and other excluded reputation or integration services may be separately billed.
- Setup
- Requires authorized review accounts, enabled product access, and an approved response policy.
- Human review
- Avoid sharing private customer details, making unsupported promises, or publishing an inaccurate response.
Understand usage ↗ · Read FAQs ↗Managed Agents
Give repeatable tasks a defined workflow
Supported task-oriented agents can execute configured work from chat sessions, events, or schedules within their permitted scope.
For: Teams evaluating repeatable business tasks with clear inputs and human checkpoints.
Prepare an internal follow-up draft when an approved event triggers an agent.
Plans, costs & setup
- Plans
- Create: no included runs. Business: 100 runs per month. Scale: 1,000 runs per month.
- Usage
- A run is an execution: a chat session, an executed event trigger, or a scheduled invocation. Managed Agents are not unlimited on Scale.
- Potential extra costs
- Supported additional runs and their model usage may be billed when additional usage is enabled. Flow Agents are separately billed.
- Setup
- Needs configured triggers, authorized tools, a tested task scope, and the correct location and AI plan.
- Human review
- Define permitted actions, review consequential outputs, and establish an exception path before enabling production triggers.
Understand usage ↗ · Read FAQs ↗Workflow AI
Design the workflow before you automate it
Supported workflow-building helpers assist with automation design. Premium workflow actions, external models, and Flow Agents have separate billing rules.
For: Operators building a repeatable process for marketing or business administration.
Describe a follow-up sequence, review its conditions, and test it before sending anything.
Plans, costs & setup
- Plans
- Supported builder access depends on the business account. Create, Business, and Scale do not include all premium workflow actions.
- Usage
- Premium executions and external model activity are measured independently from included assistant usage.
- Potential extra costs
- Premium actions, Flow Agents, external models, messaging, and related provider services can create separate charges.
- Setup
- Requires the appropriate business software access, tool permissions, configured workflow, and spending settings.
- Human review
- Test recipients, consent, conditions, approvals, and failure behavior before activation.
Understand usage ↗ · Read FAQs ↗Knowledge & Business Context
Give the assistant the right business context
Supported knowledge bases and authorized business sources can supply information for configured AI tools.
For: Teams that want more consistent answers from approved business material.
Provide current service descriptions and approved policies for a customer-facing assistant.
Plans, costs & setup
- Plans
- Supported knowledge-base access depends on the account. A paid AI tier does not automatically connect external data sources.
- Usage
- Knowledge retrieval and the model context it supplies may affect the usage of the AI product performing the task.
- Potential extra costs
- External connectors, model context, storage, or other separately sold resources may carry fees.
- Setup
- Identify the correct account owner, authorize each source, and decide what information may be used.
- Human review
- Keep information current and limit access to the intended customer or team. Review sensitive material before connecting it.
Understand usage ↗ · Read FAQs ↗IMMA Native Intelligence
A connected direction, with honest boundaries
IMMA Chat has its own account entry. Hermes, ILM, Live Relay, and cross-application controls are part of the IMMA architecture; this product guide does not establish a live commercial connection.
For: IMMA users exploring personal tools and future governed business connections.
Open the existing IMMA account flow, then verify each supported application or Relay connection separately.
Plans, costs & setup
- Plans
- Free IMMA access is separate from the proposed Create, Business, and Scale subscriptions and from IMMA Pro.
- Usage
- IMMA-native models, compute, and resources have their own availability and limits; HighLevel allowances do not transfer automatically.
- Potential extra costs
- Any separately sold IMMA compute, models, hosting, or provider activity must be disclosed before activation.
- Setup
- Requires an operational, authorized connection and account-level verification. Unified login and shared entitlements are not verified here.
- Human review
- Keep important decisions human-governed. Verify authorization, execution records, and results in the authoritative system where implemented.
Understand usage ↗ · Read FAQs ↗ 
IMMA