IMMA AI / FAQ
Good questions. Clear answers.
The details behind free access, proposed AI plans, usage, account connections, and support.
30 questions
What is IMMA AI?
IMMA AI is the proposed branded AI service within the IMMA ecosystem. It combines eligible, separately authorized provider services with verified IMMA capabilities. This website explains the intended plans; enrollment and billing are pending approval.
Is IMMA AI different from IMMA Chat?
Yes. IMMA Chat is an application with its own account entry. IMMA AI describes proposed paid AI service packages. Visiting either does not grant a subscription or establish a shared entitlement.
Is IMMA Hub free?
The IMMA ecosystem has an existing free account path. Hub is intended to organize applications, identity, and available connections. Free access does not include unlimited provider usage, paid AI Employee services, hosting, or compute.
Do I need IMMA Pro to use IMMA AI?
IMMA Pro and IMMA AI are separate products. Provider-backed AI requires an eligible business location and the appropriate access, but this page does not require or sell a complete IMMA Pro subscription. The team must confirm your account requirements before activation.
What are the three AI subscription levels?
Create targets AI-assisted production, Business adds included customer-facing agent allowances, and Scale targets higher supported usage. All are proposed IMMA offers, subject to eligibility, setup, fair use, and commercial approval.
What is included with IMMA AI Create?
The proposal targets standard Ask AI, AI Studio, and Creator Studio usage, plus Content AI subject to fair use and supported building helpers. It has no included Conversation AI, Voice AI, Reviews AI, Managed Agent, or optimizer allowance. Its underlying Starter eligibility must be verified.
Does Create include AI phone agents?
No Voice AI minutes are included in the Create proposal. Voice AI would require separate eligible access and configuration. Phone System fees remain separate even when an AI allowance covers the AI portion.
What is included with IMMA AI Business?
The proposal includes higher assistant and creation usage, 1,000 Conversation AI responses, 100 Voice AI minutes, and 100 Managed Agent runs monthly. It also targets fair-use Content AI and Reviews AI, plus 500 conversation optimizer messages and 100 voice optimizer minutes monthly.
How do the 1,000 Conversation AI responses work?
Business targets a monthly allowance for supported customer-facing Conversation AI agent responses in the subscribed location. These are distinct from Ask AI chats and Conversation AI Prompt Optimizer messages. Confirm the current account meter and billing period before activation.
How do the 100 Voice AI minutes work?
Business targets one shared monthly Voice AI allowance across inbound, outbound, and widget sessions. The Phone System is separately billed. The Voice AI Prompt Optimizer allowance is a different meter, not extra customer-call minutes.
What is a Managed Agent run?
A run is one agent execution. Supported counting includes a chat session, an event received and executed, or one scheduled invocation. Business targets 100 runs monthly; Scale targets 1,000. Repeated triggers or schedules can consume multiple runs.
What does unlimited mean?
It is the underlying provider’s designation for specified covered features, subject to fair-use protections and usage limits. It does not mean unlimited phone service, infrastructure, every model, workflow actions, or Managed Agent runs. Review each product’s allowance separately.
Are phone and text charges included?
No. Phone System and messaging charges remain separate from the AI subscription proposal. An AI-covered call can still incur telephone charges. The team must disclose the applicable configured rates before paid activation.
Does my subscription cover all AI models?
No. Coverage depends on the product, selected model, account, and eligible plan. External models, specialized services, and IMMA-native resources may have separate costs. Check the service scope and current account pricing before using them.
Are premium workflow actions included?
The proposals do not include all premium workflow actions. Premium executions, Flow Agents, and certain external models are separately billed regardless of the underlying AI Employee tier. Workflow-builder assistance is different from executing a paid action.
Can I set an AI spending limit?
Supported usage controls depend on the provider product and account configuration. Ask the team to verify available controls, Extra Usage, and spending settings for your location. This marketing site neither displays your live spend nor changes your limits.
What happens if I reach my allowance?
Supported included usage generally pauses by default when exhausted. Continuing at pay-per-use rates requires supported Extra Usage to be deliberately enabled in the provider account. Other separately billed services retain their own billing rules; this page enables nothing.
Can I connect my existing business account?
Possibly, after the team verifies account ownership, location eligibility, permissions, and the available connection. An existing account does not automatically share login, subscription, data, or AI access with IMMA. Contact the team to review your situation.
How do I access the AI tools?
Use the existing IMMA account flow for available personal tools. Provider-backed business AI uses its authorized business workspace after the correct location, tier, and user permissions are configured. This website provides navigation and information, not new entitlements.
Is my information shared with external AI providers?
Using a provider-backed AI feature may send task instructions, content, or authorized business context to the relevant processors. Review the company privacy policy, applicable provider terms, and the approved service-specific data disclosures before supplying sensitive material.
Can I disconnect an integration?
Use the supported controls in the application or ask the team for help. The available process depends on the connection and account owner. Disconnection does not by itself promise deletion of records already retained by a provider or cancellation of a separate subscription.
Can AI make business decisions without me?
People remain responsible for important decisions. Any configured automation needs an authorized scope, appropriate approvals, and a human escalation path. This website does not enable autonomous business actions or connect private operational tools.
How does billing work?
The intended model separates a recurring AI subscription from excluded services and any deliberately enabled additional usage. No checkout is active here. Before enrollment, the team must confirm your full recurring price, taxes, renewal terms, usage rates, and cancellation instructions.
Can I cancel?
Cancellation procedures and effective dates must be included in the approved subscription agreement before enrollment. This page does not invent a notice period or refund promise. Existing customers should use their current agreement and contact the team for assistance.
Can I upgrade or downgrade?
Plan changes are intended to be available through the supported account process once commercial enrollment is approved. Timing, proration, refunds, and entitlement changes are not finalized here. Confirm the applicable terms with the team before requesting a change.
Do plans include websites or CRM software?
AI assistance with building content or pages does not include an unrestricted CRM subscription, complete website delivery, hosting, domains, or implementation services. IMMA Pro and other business services are separate; confirm the exact scope in your offer.
Can I use this for my nonprofit?
A nonprofit can discuss suitable business and creative use cases with the team. Eligibility, permissions, paid usage, privacy, and communication requirements still apply. No nonprofit discount, funding eligibility, or special compliance status is promised on this page.
Does this replace my existing marketing software?
Not automatically. IMMA AI is intended to complement a business workflow using supported tools and authorized connections. Review the actual features, data portability, integrations, and costs before changing an existing system.
Who provides support?
Insta Marketing App LLC is the contact for the proposed IMMA AI offer. Use the existing Contact page to discuss access, setup, or billing questions. Support hours, response targets, and service commitments must be stated in the approved offer.
Which features are still being developed?
The site labels proposed plans and connection states. Unified account controls, commercial billing, and Hermes/ILM/Live Relay connections are not established by this product guide. Review the capabilities directory for each feature’s setup and availability status.